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Can I download a document or folder?
Can I download a document or folder?

How to download documents and folders from your board's documents section, and what it means when downloading is disabled.

Leonie Selby-Evans avatar
Written by Leonie Selby-Evans
Updated over 2 months ago

You don't need to download documents to view them - you can simply click on a document's name to view it using GovernorHub's built-in document viewer.

If you do want to download a document to your computer, there are a number of ways you can do this.

Downloading from the documents menu

To download an individual file or folder from the documents section, click on the three-dot menu to the right-hand side of the file/folder, and select download.

Note: If a document has downloading disabled, you won't see this option. See the section below for more information.

Downloading a document from the document viewer

When viewing a document using GovernorHub's built-in document viewer, you can click on the Download button in the top right corner to download the file to your computer.

Note: If a document has downloading disabled, you won't see this button. See the section below for more information.

Downloading all the documents in a folder

To download all the files in the folder you're in, click on the dropdown arrow next to the name of the folder in the breadcrumb trail and select download.

Downloading all the documents on the board

To download all the documents on the board, go to the documents section and select the arrow next to the name of the board.

Choose the option Download from the pop up menu.

Please note, you will not be able to download any restricted folders. These will need to be unrestricted to be downloaded.

You can also download all documents on a bboard, except restricted folders, go to the About tab and then Downloads.

At the bottom of the list, you'll find the option to download All documents. If you have any restricted folders, these will need to be unrestricted so they can be downloaded.

Documents with downloading disabled

Admins for your board can choose to disable the downloading option for certain files. This means that the files can be viewed in the built-in document viewer, but cannot be downloaded by anyone on the board.

If a document has downloading disabled, you will see an icon of an eye with a line through it. The option to download also won't appear in the three dot menu.

Only an admin can disable or turn off disabled downloading on a document.

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