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How can I change my password?
How can I change my password?
Hannah Goode avatar
Written by Hannah Goode
Updated this week

There are multiple ways to update or reset your password on GovernorHub.

Changing Your Password at Login

  1. Go to the Sign-In Page

  2. Use the ‘Forgotten Your Password?’ Option

    • After entering your email, if you can’t remember your password, click ‘Forgotten your password?’

    • Enter your email address and click ‘Go’.

    • You will receive an email with a link to set up a new password.

  3. Check Your Inbox

    • The password reset email should arrive within minutes.

    • If you don’t receive it, contact GovernorHub support:

Changing Your Password from Your Profile

  1. Access Your Profile

    • Click your name in the top-right corner.

    • Select ‘Profile’ from the dropdown.

  2. Go to Privacy & Security Settings

    • Click the ‘Settings’ tab.

    • Under Privacy & Security, click the 'Update your password or Sign In settings'

    • Then click on the pencil icon next to ‘A GovernorHub specific password’.

  3. Update Your Password

    • Enter your current password to create a new one.

    • If you forgot your password, click ‘Forgotten your password?’ to receive a reset email.

  4. Check Your Inbox

    • If you don’t receive a reset email, contact GovernorHub support (via the chat bubble or email).

Resetting Passwords (for Admins)

As an admin, you can send password reset emails to board members:

  1. Go to the Governing Board section.

  2. Find the member’s name.

  3. Click ‘Send a password email’.

  4. The user will receive an email with reset instructions.

Troubleshooting Password Issues

If a Password Reset Email Hasn’t Arrived

  • School email filters may block automatic emails.

  • Contact your school IT support team to check filters and release the email.

  • If the issue persists, email support@governorhub.com.

If Your New Password Isn’t Working

  1. Clear Your Browser Cookies – Your browser may be storing old login details.

  2. Try a Different Browser – Use Google Chrome, Firefox, or another browser.

  3. Still Having Trouble? Contact support@governorhub.com.

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