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How can I change my password?
How can I change my password?
Hannah Goode avatar
Written by Hannah Goode
Updated over a week ago

There are multiple ways to update or reset your password on GovernorHub.

Changing Your Password at Login

  1. Go to the Sign-In Page

  2. Use the ‘Forgotten Your Password?’ Option

    • After entering your email, if you can’t remember your password, click ‘Forgotten your password?’

    • Enter your email address and click ‘Go’.

    • You will receive an email with a link to set up a new password.

  3. Check Your Inbox

    • The password reset email should arrive within minutes.

    • If you don’t receive it, contact GovernorHub support:

Changing Your Password from Your Profile

  1. Access Your Profile

    • Click your name in the top-right corner.

    • Select ‘Profile’ from the dropdown.

  2. Go to Privacy & Security Settings

    • Click the ‘Settings’ tab.

    • Under Privacy & Security, click the 'Update your password or Sign In settings'

    • Then click on the pencil icon next to ‘A GovernorHub specific password’.

  3. Update Your Password

    • Enter your current password to create a new one.

    • If you forgot your password, click ‘Forgotten your password?’ to receive a reset email.

  4. Check Your Inbox

    • If you don’t receive a reset email, contact GovernorHub support (via the chat bubble or email).

Resetting Passwords (for Admins)

As an admin, you can send password reset emails to board members:

  1. Go to the Governing Board section.

  2. Find the member’s name.

  3. Click ‘Send a password email’.

  4. The user will receive an email with reset instructions.

Troubleshooting Password Issues

If a Password Reset Email Hasn’t Arrived

  • School email filters may block automatic emails.

  • Contact your school IT support team to check filters and release the email.

  • If the issue persists, email support@governorhub.com.

If Your New Password Isn’t Working

  1. Clear Your Browser Cookies – Your browser may be storing old login details.

  2. Try a Different Browser – Use Google Chrome, Firefox, or another browser.

  3. Still Having Trouble? Contact support@governorhub.com.

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