There are multiple ways to update or reset your password on GovernorHub.
Ensure you use your registered email address as your login identifier, as it is essential for resetting your password and receiving notifications.
Changing Your Password at Login
Go to the Sign-In Page
Visit https://governorhub.com
Click the blue ‘Sign in’ button.
Use the ‘Forgotten Your Password?’ Option
After entering your email, if you can’t remember your password, click ‘Forgotten your password?’
Enter your email address and click ‘Go’.
You will receive an email with a link to set up a new password.
Check Your Inbox
The password reset email should arrive within minutes.
If you don’t receive it, contact GovernorHub support:
Click the blue chat bubble icon at the bottom right of the sign-in screen.
Email support@governorhub.com.
Check your spam or junk folders if the email doesn’t appear in your inbox.
Changing Your Password from Your Profile
Access Your Profile
Click your name in the top-right corner.
Select ‘Profile’ from the dropdown.
Go to Privacy & Security Settings
Click the ‘Settings’ tab.
Under Privacy & Security, click the 'Update your password or Sign In settings'
Then click on the pencil icon next to ‘A GovernorHub specific password’.
Update Your Password
Enter your current password to create a new one.
If you forgot your password, click ‘Forgotten your password?’ to receive a reset email.
Check Your Inbox
If you don’t receive a reset email, contact GovernorHub support (via the chat bubble or email).
Check your spam or junk folders if the email doesn’t appear in your inbox.
Resetting Passwords (for Admins)
As an admin, you can send password reset emails to board members:
Go to the Governing Board section.
Find the member’s name.
Click ‘Send a password email’.
The user will receive an email with reset instructions.
Troubleshooting Password Issues
If a Password Reset Email Hasn’t Arrived
School email filters may block automatic emails.
Contact your school IT support team to check filters and release the email.
If the issue persists, email support@governorhub.com.
Check your spam or junk folders if the email doesn’t appear in your inbox.
Ensure you entered the correct email address associated with your GovernorHub account.
Try resending the password reset request before escalating the issue.
If Your New Password Isn’t Working
Clear Your Browser Cookies – Your browser may be storing old login details.
Try a Different Browser – Use Google Chrome, Firefox, or another browser.
Still Having Trouble? Contact support@governorhub.com.