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How do I add a new user onto the account?
How do I add a new user onto the account?

Guidance on adding governors, trustees, and other members to your board on GovernorHub

Hannah Goode avatar
Written by Hannah Goode
Updated this week

To add governors, trustees and other members to your board's GovernorHub page, you will need to be an admin.

If you don't see the option to add a new user, this means you don't have admin rights on the account. These will need to be provided by a board admin.

To add a new user onto the account, you will need to:

  • Click on the Governing Board or Trust Board tab

  • Select the +Add Member button in the top corner

This will open up a new box for you add the user details.

  • Fill in the member's email address into the Email box

  • Select Next

If you're adding someone who already has a GovernorHub account linked to that email address, you will be asked to confirm that the email address still belongs to them by clicking Yes.

You will then need to:

  • Add the user's first and last name

  • You can choose to add an appointment type, or add this later

  • Select Invite to GovernorHub

This will send new users a registration email with a link for them to follow to set up their account.

For members who were added with an existing GovernorHub account, the new board icon will appear in their sidebar to the side of the screen, alongside any existing boards. There is no need to update passwords.

The user hasn't received their registration email

The registration email will be sent out automatically when a new user is added onto a board.

If the registration email has not arrived within five minutes, it may have been caught in a spam filter, or directed to another folder in the email inbox.

If you're still not receiving the registration email, please contact us at support@governorhub.com.

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