Skip to main content

GovernorHub sub-processors

How GovernorHub stores and secures your data.

Hannah Goode avatar
Written by Hannah Goode
Updated this week

What is a sub-processor?

This is an external service provider that has been chosen by GovernorHub to help us deliver our services to you. By appointing a sub-processor customer data may pass through them when you use our products and services.

How do we store and protect your information?

We take the privacy and security of your information very seriously and have strict processes in place to ensure this information is secure and only accessible to those who need access to it. We regularly review our providers and ensure that they have relevant policies and protections in place.

Data within the GovernorHub system is encrypted during transit using TLS/HTTPS and is encrypted at rest in our database. Access to the infrastructure, including access and audit logs is limited to GovernorHub developers. Underlying operating systems and container images are regularly updated in accordance with supplier recommendations.

Backups are maintained through daily snapshots of the database, which are periodically tested for recovery. Additionally we take copies of database changes which can be used for more fine grained recovery and instant recovery. The recovery processes are periodically tested.

Subprocessor

Purpose

Location

Amazon Web Services (AWS)

Cloud Service Provider hosting our products and services.

UK + Ireland

Asana

Cloud Based Collaboration tool

USA

Cloudflare

Cloud service provider

Global

Google Analytics

Cloud based product analysis

USA

Google Cloud Platform (GCP)

Cloud Service Provider hosting our products and services.

UK

Google Workspace

Cloud based office tools

UK

Intercom

Cloud based Customer support

USA

Jira

Incident management tool

UK

Linear

Project management tool

EU

MailChimp / Mandrill

Cloud based transactional email tool

USA

Microsoft Azure

Cloud Service Provider

UK

OpenAI

For AI tasks

USA

Pusher

Realtime messaging

EU

Sentry

Cloud based real time user error reporting

USA

Rustici Software LLC (ScormCloud)

Service for hosting SCORM objects.

USA

Salesforce

Cloud customer relations

UK

Salesforce Marketing Cloud

Cloud Marketing

EMEA

Stripe

Payment processing

Global

Tableau

Cloud based charting and usage tool

Ireland

Vercel

Front end hosting platform

US & EU

Zuora

Cloud account invoicing and billing

Germany

Did this answer your question?