GovernorHub uses the Box platform to show you previews of files and documents. 

Opening a document for the first time

The first time a document is opened it may take a little longer to load, but any time it's opened afterwards will be a lot quicker. 

This is because the first time a file is opened we need to process it before it can be displayed.

Network settings

Some corporate and school IT networks may block access to this service and consequently file previews may fail to display. If this is the case then please ask your IT department to allow traffic to any sub-domain of the following: 

  • *.box.com
  • *.boxcloud.com
  • *.box.net
  • *.boxcdn.net

For more details, please see this article.

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